Introduction
Welcome to RK Chemical & Mineral, a trusted trader and supplier of limestone, hydrated lime, quick lime, calcium oxide powder, and china clay, based in Bouranda, Rajasthan, India.
This Privacy Policy describes how we collect, use, and safeguard the personal information you provide when you visit our website (rkchemicalmineral.in), contact us for inquiries, or engage with our business.
By accessing our website or submitting your information to us, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use our website or services.
Information We Collect
We may collect the following types of information when you interact with us:
- Personal Identification: Name, company name, designation, phone number, and email address when you contact us or request a quote.
- Business Information: Industry type, product requirements, quantity needs, and delivery location for fulfilling your orders.
- Technical Data: IP address, browser type, device information, and pages visited — collected automatically via cookies and analytics tools.
- Communication Data: Messages, inquiries, and correspondence you send us via WhatsApp, phone, or email.
How We Use Your Information
The information we collect is used solely for legitimate business purposes:
- To respond to your product inquiries and provide accurate quotations.
- To process and fulfil orders for limestone and mineral products.
- To communicate with you regarding order status, delivery, and after-sales support.
- To improve our website performance and user experience.
- To comply with legal obligations applicable to our business operations in India.
- To send product updates or promotions — only if you have opted in.
We will never use your personal information for purposes that are not directly related to our mineral supply business without obtaining your explicit consent.
Sharing of Your Data
We do not sell, rent, or trade your personal information to any third parties. We may share your data only in the following limited circumstances:
- Logistics Partners: Delivery and transport providers to fulfil your orders — only the information necessary for dispatch.
- Legal Compliance: If required by law, court order, or government authority under applicable Indian law.
- Business Operations: Trusted service providers (e.g., website hosting, analytics) who process data on our behalf under strict confidentiality.
Cookies & Tracking
Our website may use cookies — small text files stored on your device — to enhance your browsing experience and collect analytical data.
- Essential Cookies: Required for the website to function correctly.
- Analytics Cookies: Help us understand how visitors use our site (e.g., Google Analytics).
- Preference Cookies: Remember your settings and choices on return visits.
You can control or disable cookies through your browser settings at any time. Disabling cookies may affect some functionality of our website.
Data Security
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or alteration. These include:
- Secure HTTPS encryption on our website.
- Restricted access to personal data — only authorized personnel can access it.
- Regular review of our data collection and storage practices.
While we strive to protect your data, no method of transmission over the internet is 100% secure. We encourage you to contact us through official channels only.
Your Rights
As a user, you have the following rights regarding your personal data:
- Right to Access: Request a copy of the personal information we hold about you.
- Right to Correction: Ask us to correct inaccurate or incomplete information.
- Right to Deletion: Request deletion of your personal data, subject to legal obligations.
- Right to Opt-Out: Unsubscribe from marketing communications at any time.
- Right to Complain: Lodge a complaint with the relevant data protection authority in India.
To exercise any of these rights, please contact us using the details provided in Section 10.
Third-Party Links
Our website may contain links to external websites, including WhatsApp, Google Maps, or other platforms. These third-party sites have their own privacy policies, and we have no control over their content or data practices.
We strongly advise you to review the privacy policy of every website you visit. We are not responsible for the content or practices of any linked third-party website.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or website features. The updated policy will be posted on this page with a revised date.
We encourage you to review this page periodically to stay informed about how we protect your information. Continued use of our website after any changes constitutes your acceptance of the updated policy.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: